Sectigo SSL Certificate Reviews

it took days to finally realise i have ht certificate, no one told me what to do with it and ive only jhust found out how to use it

Salesman kept calling but I didn't bite. Comodo deal kept getting better an better after each call so I eventually bought. BIG MISTAKE! He took my money and Comodo could not get the EV SSL to work after 3 days! Kept saying: "awaiting validation" even after I gave them all the docs and info they requested. I tried all avenues of support and essentially nobody knew what to do and had to resort to escalating my issues to the validation dept. I do not recommend Comodo! They lure people in with their free services then slam the you know what out of you if you want any of their paid services.

I have just purchased a Wildcard certificate from Comodo. I initially called them to ask a few questions and we changed some e-mails, they answered in the same day which was very prompt and thorough in detail. We went on to discuss different payment options and whether Comodo could provide a Pro Forma Invoice so my company could arrange a payment to be setup. Without hesitation Comodo arranged for this to be done without any complaints, even when amendments were needed within the initial invoice this was corrected and sent out without any hesitation. Once the payment was initiated we finally we made the request for the certificate, with the common name mydomain.com and submitted to Comodo, I forgot the most important item the wildcard character (*). The guys in Comodo got in-touch and requested a new CSR to be generated, once this was provided to them they accepted the request, again with no problem or issues. Some days later my company finally make the payment and immediately COMODO send us the wildcard certificate, but it didn't work. A message appeared saying that "private key don't match with the certificate", again no problem. I called them and the guys at Comodo suggested we generate a new CSR with a new private key, which I subsequently did and submitted, after 5 minutes of submitting the new CSR I received the new certificate, everything OK, working properly. My account manager was Nilesh Patel, nice guy, very prompt and efficient service. Overall a nice company to work with, I was treated with a personal touch which I a rarity these days.

After issuing Secorio certificates for more than 2 months my opinion is that though the website is not the most intuitive the personal service is very good. They response fast and they response all our needs.

Comodo is easily the worst I've worked with so far. Their customer support is pretty much unresponsive. The responses we receive are in broken English and unclear. They definitely do not care about their customers. Look elsewhere for your Extended verification cert.

Took "advantage" of one of the many confusing special offers for SSL. It's taken days to get a response, and they really don't care. Forget it, a waste of time and money.

Ordered the free 90 day trial and it went through immediately. Was using a free SSL before but it's browser compatibility was poor. COMODO works on every browser I've tried apart from Blackberry. Even works on iPhone, Android etc...

It's been almost 2 weeks and they still won't issue my cert. The emails from their staff have numerous grammatical mistakes making them difficult to understand. The refuse to answer the questions I've asked them and they only send out one email every 24 hours. I provided my articles of incorporation and other documents with in an hour of paying for my cert. and I am still jumping through their hoops. I won't be surprised a bit if they demand a pint of my blood.

Comodo refused issuance of an Authenticode code-signing certificate. The only reason quoted was a non-E911 -compliant company phone number (Google Voice, SkypeIn, jConnect, etc.) for order verification "callbacks". No other means of order validation were offered by Comodo. Comodo vetting/support e-mail messages were brief, uninformative one-liners, featured frequent misspellings and lack of punctuation, were not even signed with a human first name, nor included any contact information. Not recommended. Switched to GlobalSign.

I am an independent, non-incorporated developer attempting to get a code signing certificate and was too easily swayed by the cheap yearly subscription fee. The dunderheads at Comodo apparently don't understand the difference between a corporation and non-incorporated company, and continuously require more and more documentation to approve a certificate, including a phone bill addressed to my company name. (Umm, hello: I work out of my house. WHY would my phone bill be in my business name?!) One of their document requests/suggestions for non-incorporated individuals was a copy of your driver license and/or birth certificate. Excuse me, but with all the identity theft problems in the world today, WHY are these considered safe to send over the internet to some yahoo in India? I requested a refund and to cancel my order: I was told to write an email to refunds@comodo.com. I did so, but received a response asking me to: send an email request to refunds@comodo.com! Total and complete incompetance! I will be making a complaint to the Better Business Bureau, and calling my credit card company and force-reversing the charge if they don't refund the charge on my card by tomorrow!