Sectigo SSL Certificate Reviews

the only real issue is getting someone on the phone because we use purchase orders we have this convolutent procedure.

I *hate* dealing with Comodo. They're slow, don't read emails and whenever you have to have a multiple page interaction with them, you have to repeat everything you've already written because they don't review prior conversation history. Nothing short of painful and frustrating. The only reason I continue to use them is their Corner of Trust is invaluable. It's proven that it can convert with me in multiple situations. Comodo, Google 'good customer service' and learn how to treat customers properly.

Hi all.. I purchased a certificate from Comodo a few days ago; after spending days researching to realise the obvious.. All the reviews that slate SSL companies are just written by other companies. My experience with Comodo was excellent, in purchasing the certificate. The guy stayed on live chat with and helped me choose a certificate type. He stayed there when i made a mess of the sign up process and helped me get to my payment, then he helped me get my certificate authorised on the spot by getting me to do add a file to my webserver and giving him a link to it, proving my identity. Installing the actual certificate: Comodo have some really helpful resource pages (and commands for the command line). Though the pages are well written they are short and lack much content, if you are not really familiar with linux you're on your own. You mention a common linux file and the help desk don't seem to have a clue what you are talking about. I was sold a wildcard certificate and Comodo helped me get the initial setup (using the helpdesk and then the website howto) and it took a matter of minutes (around 40 start to end, I was really happy with this!). Setting up the subdomain however, Comodo couldn't help. The help desk were lost and took forever to reply and in the end I just said I would figure it out, and I did. Overall I feel like we got good value for money and that the helpdesk are good at (both taking your money and) helping you get setup on a single domain. The initial experience was positive. If you have subdomains and know what you are doing this is great value and will be a breeze. If you are not command line familiar and don't have a frontend for your server it may require a little search time and trial and error. Overall I feel we had a good experience and their website is user friendly and comes with a series of free and useful tools as well as a library of (short but) helpful howto's. I would happily use Comodo for another certificate. I want to thank Comodo for the help during setup and feel like I got a good deal, especially for the money!

No problem at all. Easy to use website and cheap certificates. Nothing to complain about.

I am on day 3 of trying to get my UC SSL Cert for MS Exchange from Comodo. Their support is just awful and completely unacceptable. Getting a root canal is a less painful process. If I don't get my cert soon, I will be attempting to obtain a refund.

Very satisfied from their offer. They also gave me 1 year EV SSL for free after I purchase a 3 year Instant SSL Pro. I had some problems submitting Italian company documents, but then we solved everything and I'm satisfied about them!

VeriSign is one of the easiest to use, but by far one of the most expensive when you have multiple servers to install certs on to. That's where Comodo came in for us. About $1500 for 8 premium wildcard certs, meaning they don't care which servers we install the certs as long as they're on our DNS Domain Name. I think Comodo is getting a bad rating here on this site because they're based in the UK, which is a 6 to 8 hour time difference in the States. Also, Comodo isn't going to hold your hand while you install your certs -- SSL not for the faint-of-heart. Comodo is geared toward corporations needing SSL that has a sufficient IT staff on hand. That's my 2 cents.

Validation team works pretty fast. There are some difficulties because always answer different people which not look at history. If your documents meet the requirements of validation team the entire registration process can take less than a day including the call (with the correct documents it took me 18 hours).

I've been managing a number of websites with COMODO InstantSSL for a long time now. With COMODO, every renewal is a heart stopping exercise. Something goes wrong everytime. This last renewal was another interesting one; they have my email address as the owner of the certificate. The original email was sent to that email address too. But for some unexplainable reason they decided to send the renewal certificate to admin@mydomain.com which doesn't exist!!! I ask them to send it to the original email address but "no" they must send it to admin@mydomain.com. What a bunch of idiots. In the end, I managed to convince them to send it to my original email address. It then took several days before I received the certificate. I am sick of this company and I'll find another provider for all my future SSL cert. needs.

I was contacted by Comodo when my certificate (issued by a different company) was going to expire. They said they could get me in a more secure certificate for 5 years at a significantly lower price. I was a little apprehensive because they didn't get the greatest rating on this web site but the salesman convinced me they would hold my hand during the process. I had one minor glitch that was really more my fault than theirs but their support staff was all over it. They did a great job and I would use them again.