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Symantec SSL Certificate Reviews

Symantec is a public company that offers SSL certificates, and other computer security products. It purchased the security business of VeriSign in 2010. Its website security and related PKI solutions were acquired by DigiCert in 2017. The Secure Site, Norton Secured, Symantec, GeoTrust and Thawte brands are all now owned by DigiCert. It is now headquartered in Lehi, Utah, USA.

The Symantec SSL certificate reviews listed below will help you determine whether Symantec is a good company to buy SSL certificates from. The reviews have been verified to be from real Symantec customers.

If you want to compare Symantec SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever purchased or received a certificate from Symantec, please post a Symantec SSL review to let others know what to expect.

3.28 (43 Total Reviews)

Symantec SSL Certificates

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Symantec Reviews

Showing review 21 to 42 of 42 | First | Previous

Tony D.

Tony D.

Re: Symantec SSL Certificate Reviews
December 3, 2013 Permalink
Overall Rating:
Product: Secure Site Pro

The whole process was smooth, efficient & quick. I had tried to purchase a certificate from one of your cheaper competitors & ended up cancelling the order after a week [without having the certificate issued!]. After I spoke with your rep I had the certificate issued & installed on my server in under 3 hours.
Amanda Mizell

Amanda Mizell

Great Response Time!
December 2, 2013 Permalink
Overall Rating:
Product: Secure Site
Website: http://members.caremanager.org
Organization: National Association of Professional Geriatric Care Managers

The purchasing/renewing process was quick and very user friendly. I also appreciate the ability to chat with a representative; I was able to ask a question and get a quick response. It's much better than sending an email and crossing your fingers that you get a timely response (or one at all). -Amanda
Jack

Jack

Extremely fast processing
November 30, 2013 Permalink
Overall Rating:
Product: Secure Site

Purchasing SSL units is extremely fast. Need certs asap, placed the order, sent in a PO and they showed up in my MPKI portal in less than an hour
Juvenal AUGUSTO

Juvenal AUGUSTO

Professional and sure
November 30, 2013 Permalink
Overall Rating:
Product: Secure Site Pro with EV
Website: http://www.uecm.fr

I'm very happy with Symantec Certificates They do their job with effenciency. Information about company was verified by a phone call to confirm information about the requester of the certificate. Payment was easy and I have been charged only when the certificate was issued. They scan every day my web site to find malwares and I'm in confidence with Symantec.
Senaj

Senaj

well it just works
November 30, 2013 Permalink
Overall Rating:
Product: Code Signing Certificate

the certification and verification was a Little bit messy (therefore only a "4" ) but then it worked..
Warner Weiss

Warner Weiss

Reissuing a code signing certificate was easy
November 29, 2013 Permalink
Overall Rating:
Product: Code Signing Certificate

I found that it was easy and straight forward to renew our code signing certificate.
Mark Wilson

Mark Wilson

Get ready for SPAM from Symantec
November 29, 2013 Permalink
Overall Rating:
Product: Code Signing Certificate

I ordered a code signing certificate from Symantec and 6 months later I get SPAM sent to my e-mail address from EMEA WSS MARKETING asking me to post a review on this website telling the world how wonderful my experience was in purchasing a certificate from them. I would have given them a favourable rating, but since they sent me SPAM, my opinion of their marketing techniques have fallen considerably.
Fraussen

Fraussen

Re: Symantec SSL Certificate Reviews
November 29, 2013 Permalink
Overall Rating:
Product: Several different products

We've a managed PKI and we become execelent support when needed. Also our customers can contact always the Technical support and they are satisfied about the support they become from the support desk.
Ray

Ray

Cert install query
August 19, 2013 Permalink
Overall Rating:
Product: Secure Site Pro
Website: http://www.bookryanair.com
Organization: Ryanair Ltd

Help me with my installation mis configuration really fast and agent was very good
Axel

Axel

"im having nightmares now!"
July 18, 2013 Permalink
Overall Rating:
Product: Secure Site Pro with EV

I thought that symantec was the best option for an SSL certificate, i was definitly wrong, they are way too expensive, they took over a week to check my credentials for the certificate, the tech support is slim to none, and they keep spaming my Email with useless information, ill check GlobalSign next time.
Prageeth Karunadheera

Prageeth Karunadheera

Damn expensive
June 20, 2013 Permalink
Overall Rating:
Product: Secure Site Pro with EV
Website: http://www.gogreenpost.com
Organization: GreenBills Pte Ltd

Even after about 4 consecutive years staying with them as local customers, we got around 100 bucks in discount. Nothing more. They are too expensive. Symantec / Verisign both are on the same boat. Highly overpriced. A same service or a better one can be found in some other providers for less price point.
Hans

Hans

Complicated process
March 5, 2013 Permalink
Overall Rating:
Product: Secure Site

After Verisign was bought/merged with Symantec it has become a lot more difficult to renew existing certificates. The web site is so confusing to use that I needed to get help from phone support who provided me a valid url to work from by email. Luckily the phone support is excellent. I've received several phone calls where they asked if I needed any more help or if everything was resolved satisfactory.
Sol

Sol

OK service at a huge price
September 18, 2012 Permalink
Overall Rating:
Product: Secure Site with EV

We had been using Verisign certs for several years primarily because of name recognition but the price is through the roof. It surprises me that service can be so difficult and sparse with a company that is asking top dollar for their services. It's time for us to move on.
Ken

Ken

Too expensive, very poor support, lousy website
July 27, 2012 Permalink
Overall Rating:
Product: Code Signing Certificate

I was up for renewal on my code-signing certificate and had a problem. I've been trying to get this resolved for over two weeks and still no help - they are not event trying to help. I had already stopped buying SSL certificates because the cost is $499/yr when I can buy the 4 years from Network Solutions for $396. I'll make you a challenge. Go to VeriSign's website and try to find out how much an SSL certificate costs. (Have fun). Now do the same at Network Solutions (1 click). This is an example of what you'll deal with if you buy from VeriSign
Grant

Grant

Fabulous customer service and easy!
July 5, 2012 Permalink
Overall Rating:
Product: Secure Site with EV
Website: https://www.makemypayments.com
Organization: Payment Systems Group

We're using several VeriSign certs and have found the purchase and renewal process to be easier than any of the other companies we've used in the past. Thawte was by far the most difficult. However, know what you want if it's right for your budget. VeriSign is one of the only companies that I'm aware of that charges for multiple certificates if you're load balancing. That can make an already very expensive cert even more expensive. If you need the name and it's worth it for your company, then you can't go wrong.

Expensive, poor support and extremely cumbersome renewal.
June 29, 2012 Permalink
Overall Rating:
Product: Code Signing Certificate
Organization: Intellix

The initial certificate took quite a few days to get validated. At the time I perceived that as a good thing – they were rigorously verifying the authenticity of my company etc. Renewing the certificate a year later was a pain and their support was very slow and inadequate. The second renewal I simply gave up. Support was just a stream of auto replies – and their live chat is a joke – doesn’t seems to be any humans behind it. So I’m off to find a different provider. Regards Klaus Bjorn Jensen, CTO Intellix, Denmark
SK

SK

Re: VeriSign SSL Certificate Reviews
June 7, 2010 Permalink
Overall Rating:
Product: Several different products

Having used every CA out there for a wide variety of web sites and other servers (email, vpn, as2, etc), I can say that Verisign has a very good product line for each situation, from their cheapest Secure Site to their bank-breaking EV Pro. Offlate, they have been suffering from a loss in market share because of numerous other players in the market. For most end-users, there is really no difference in a cheap class 2 godaddy cert that costs $19 to a verisign secure site class 3 cert that costs $399. Heavy users can get good discounts, though - using their Managed PKI products. IN the last few years, they changed their ROOT and Intermediate CA certs too many times - and this has caused some concerns. It is mostly bad timing but some of the changes could have been avoided by Verisign. Symantec bought Verisign's SSL business recently. Hopefully, they will continue to provide the same level of service or better it.
sam

sam

Tooooooooooo expensive!
March 23, 2010 Permalink
Overall Rating:
Product: Secure Site Pro

The name VeriSign used to be synonymous with SSL certificates but the time has changed. Our VeriSign signed SSL cert is about to expire. Renewing the cert with them is way too expensive. Given the economy, our business can't afford $2000 for a two year SSL cert. We are switching to GoDaddy for non-critical domain names and shopping for a reputable CA other than VeriSign for our critical SSL certs. Thank you for the T-Shirt, VeriSign? It's been nice doing business with you.
Dave

Dave

What a Pain
December 3, 2009 Permalink
Overall Rating:
Product: Secure Site Pro

Well in the past we always bought VeriSign but now if we want to place an order and pay on invoice, we have to order from Switzerland, not the UK. We can still pay to a UK bank account but this seems very suspect from an issuer of certificates. Is this to avoid the VAT?
Wert

Wert

It's not 1999 anymore...
August 25, 2009 Permalink
Overall Rating:
Product: Secure Site Pro

Time for Verisign to drop their rates to be in line with the competition or they will continue to lose market share at an increasing pace as current certificates expire.

Showing review 21 to 42 of 42 | First | Previous

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