DigiCert SSL Certificate Reviews

Iryna was so helpful and professional. She is a true customer advocate. Thanks Iryna!!

We are web designers and use this certificates provider. No problems with that, easy, and useful.

Very good. Responsive and positive team. Validation made me sweat though but i genuinely feel that's the right way. The certificate should not be issued unless everything is validated and verified.

Everything was very fast. Their support team is kind and polite. The dashboard is great as well.

This is my first time of purchasing my SSL certificate and service and information provided by DigiCert was absolutely the best and very easy. Keep up the great work. 5 stars.

Very helpful customer service staff. We appreciate their help troubleshooting the installation of the product.

Two weeks so far trying to get my multi-domain SSL replacement for existing wildcard SSLs. Lucky we started this over a month before current certs expire, otherwise my organisation would now be without email, websites and authentications services, entirely due poor support. Other than domain verification using email, Digicert have no automatic method for any other method (such as DNS TXT record based domain verification). So you need to deal with their support staff, who so far reply to around one in five emails. This has over complicated something which should be very simple, Cost me many, many hours of unnecessary frustration and work, $3000 paid upfront, and I am still waiting.

Tech Support given to IT Professionals in a third world nation Papua New Guinea by Digicert is phenomenal and second to one. Digicert will continue to be our recommended CA for many years to come.

Hands down, DigiCert are the best SSL certificate provider on the planet. If you are not using them you should be.

Digicert offers free certificates to Microsoft employees. I requested a wildcard cert for my personal domain. I provided a CSR and uploaded a utility bill showing my name and address. Afterwards, I was asked to provide a copy of my phone bill so that they could verify my name, address and phone #. I blacked out most of the phone bill and uploaded it to them, but still no cert 9 days later. I contacted support to see what the issue was. I was advised that even though my name, address and phone number were visible on the bill, they could not confirm that the information on the bill was related to me and my account. I mentioned that I did exactly what they asked me to do and received no response from the CSR (Christian). So, seems like they may "offer" free certs but they'll do anything to avoid actually issuing them. tldr; don't waste your time.