Sectigo SSL Certificate Reviews

Thanks for existing!

Why does it take more than 3 days to send an email asking for a D&B number. They are probably wondering why I went elsewhere. Their support are obvious non english speakers when their eventual response says 'we have to stick on to the EV procedures' (instead of adhere). We all desire you to 'stick on' the EV processes but it would be really good if you could make note of a problem less than 3 days. My cert was already expired! Thank you Comodo. I will never recommend you again.

We ordered our certificate almost two months ago and only just received it. Comodo was completely uncommunicative with us and totally unresponsive. After verifying our contact info and identities endlessly, they would not contact us, and only under threat of cancellation did we finally receive our certification. We waited TWO MONTHS, and that's just bad business. I would not recommend their services.

I like comodo, but they services are awful, take's for ever to issue a new certificate. It took a week to get a new certificate and now we need to reissue certificate and passed 2 days and no answer.

Took over 1 month Oct 25 I was charged and not until November 26th was I verified over the phone. I was unable to launch for my client for 3 weeks.... The "technician" I talked to was using an awful VOIP connection that was very poor. Couple that with his VERY thick Indian accent and It was very hard to get teh code right much less any other discussion... Overall very poor service... I will never purchase from Comodo again.

Is the first time I get an SSL certificate and I don't have to wait for 3 months and sending a bunch of private documents from my company to the SSL CA. Best company that I ever seen for now...

I am totally a babe in the dark re: setup/issuance and the instructions were clear and I was set up in no time. An obvious part of the responsibility for set-up lies with the purchaser, and following directions.

After using Comodo for years for the same website they all of a sudden need to call me at the phone number listed in one of three online directories. I guess this is because their security was breached so they went overboard. The problem is that I do not work in the office that is in the directories they use. I telecommute plus I handle several other customers. I am the registered domain owner which shows my full name, address and phone number and yet Comodo insists that they either reach me at the public phone number listed in the directories which is in another State or change the directory listing to match my phone number. Of course this is stupid because my phone number is my cell phone and they are asking me to change my company's listing in D&B to my cell phone. I keep emailing them to tell them that I telecommute and work from home and that I cannot change the company's published phone number to my cell phone and all they do is keep sending me the same email over and over and over again. It is a form email that asks me to let them know when I will be available to take their phone call at our headquarters office. I keep telling them that I do not work from that office and then reply by telling me to change the listing in the directory to my phone number. I cannot make them understand that I do not work at the office in the directory and I cannot just change our corporate office's phone number to my private cell number. I just keep getting the same email no matter what I say. I finally asked for a refund and am going to use GoDaddy or someone similar. They are cheaper and they do it the proper way by calling the domain owner that is listed in WHOIS and not a phone number in a phone directory. It is impossible to keep using them for the other accounts I handle because they want to be able to reach me at each company I do work for and I work from home. I cannot seem to make them understand how silly their policy is because it assumes that the person asking for the SSL, who by the way is the registered user for the company account with them, works at the office listed in D&B. I guess that any IT person who works out of a branch office can never verify with Comodo and they just do not see it. I do not even know if they understand english because I keep trying to explain to them and they do not even address my issues but keep sending me the same email again and again. BTW - They run another website and offer the same certificates cheaper.

I bought through a reseller and then received a "free offer" directly from Comodo. I could not redeem the free offer because I had purchased through a reseller. I contacted support and they basically said that they couldn't help me with that OR ANY OTHER SUPPORT REQUESTS. Sure, I wanted to save a few bucks, but to be treated like you don't exist when you are purchasing their product really is bad business. If you don't want resellers selling at a discount you should not offer them a discount

Very easy to place a order and receive SSL Certs withing a few minute, and its did not take more then 5 to 10 minute to place a order then install a SSL. A++++