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Sectigo SSL Certificate Reviews

Sectigo is a privately held company that offers SSL certificate and computer security products. It was previously known as Comodo and Comodo CA but has since been sold to new owners and changed its name to Sectigo on November 1st, 2018. It was founded in 1998 and is headquartered in Roseland, New Jersey USA.

The Sectigo SSL certificate reviews listed below will help you determine whether Sectigo is a good company to buy SSL certificates from. The reviews have been verified to be from real Sectigo customers.

If you want to compare Sectigo SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever purchased or received a certificate from Sectigo, please post a Sectigo SSL review to let others know what to expect.

4.54 (4472 Total Reviews)

Sectigo Reviews

Showing review 21 to 40 of 4513 | First | Previous | Next | Last

Herman Schoenfeld

Herman Schoenfeld

Worst experience ever
April 20, 2023 Permalink
Overall Rating:
Product: Code Signing Certificate

Purchased a code signing certificate and was hands down the worst customer experience I've ever had. It's a "US company" on it's face but all tech & support was from India. Support staff had no idea what they were doing and delayed our product launch by a week. They use 3rd party databases to verify your details and because my DUNS number had an outdated phone number they simply rejected my application and told me to update it there (instead of just calling the phone) and 3 other business listing websites which they use. If you respond to a support request they don't respond back you need to create a new support request each response. Their phone support staff told me a different thing each time and I was lucky on the 4th call and the lady fixed everything up in a few minutes. Complete and utter incompetence, recommend steer clear.
C. Carlson

C. Carlson

great
March 23, 2023 Permalink
Overall Rating:
Product: Instant SSL
Website: http://www.Data-Clear.com
Organization: Data-Clear

Thanks for expediting request for SSL certificate renewal which was done within one day. Appreciate the service!
DENIS DEHNE

DENIS DEHNE

SSL
February 4, 2023 Permalink
Overall Rating:
Product: Positive SSL
Website: http://WWW.RENOCITIZEN.COM
Organization: HX6DJ7

Sectigo helped renew my SSL very politely .
Nick Izaak

Nick Izaak

Avoid
January 12, 2023 Permalink
Overall Rating:
Product: Code Signing Certificate

Probably one of the worst experiences getting a regular code signing certificate I ever went through. Had to press support because the info they are waiting on is misleading on their status page (says waiting to validate the phone call but in actuality it was waiting for my ID). The icing on the cake is getting an email saying certificate is ready. The status on the order shows certificate issued. I login to the customer portal, certificate is still in the pending state. Customer service is extremely difficult to get ahold of as well. Had to email multiple times over days to get a single reply back.
Forrest Tan

Forrest Tan

the SSL can not auto update
December 8, 2022 Permalink
Overall Rating:
Product: Intranet SSL
Website: http://sil-logipro.com
Organization: hostmaster

Confrimed with the Hostmaster. sil-logipro.com was not issued via AutoSSL. The certificate will not renew via AutoSSL.
Vitaliy

Vitaliy

NAU
December 6, 2022 Permalink
Overall Rating:
Product: Other
Website: https://ua.meest.com/
Organization: HNEU

use the review box to explain the responses you've given above.
Frantisek Zboray

Frantisek Zboray

EU Generation
November 20, 2022 Permalink
Overall Rating:
Product: Positive SSL
Website: http://www.eugeneration.com

I paid for renewal of may SSL certificate soem 2 weeks ago to ipower.com. but they did not renewed it.
Junior Portare

Junior Portare

Excelent!
September 9, 2022 Permalink
Overall Rating:
Product: EV SSL
Website: https://prospeccaoextrema.com.br
Organization: AGREGGA VENDAS

Easy way to get a ssl certificate.
CHEW FOONG LING

CHEW FOONG LING

Makes SSL Easy!
July 13, 2022 Permalink
Overall Rating:
Product: Essential SSL
Organization: Silverlake Axis Ltd

Painless and easy. Great service from beginning till the end. I received a reminder to renew 60 days before expiry. After renewing and installing, they checked if there were any problems with the installation. I can't imagine how it can get any better than this. Thanks, Sectigo!
Lm U

Lm U

Way too much red tape
April 9, 2022 Permalink
Overall Rating:
Product: Code Signing Certificate
Website: it's internal

This company does not work on the weekend. They do not tell you that. The technical support does not know the rules for the validation support. In fact, they don't know that much. I spent all day trying to get info on why the login page they sent me didn't work. It wasted an entire weekend before someone validated me then said, the person that can give you the cert does not work on the weekend. They only work on Monday. There is no such thing as an emergency with this company. Nobody understands what the others do or what needs to be done other then thier own little job.
Juan Carlos

Juan Carlos

SSL installation failed. I bought it with google and hosted it on hosgator
April 6, 2022 Permalink
Overall Rating:
Product: Essential SSL
Website: http://best-kayak.us
Organization: My Self

SSL installation failed. I bought it with google and hosted it on HostGator . i need help, i am new in this question and I don't know what it's happening
MattHK

MattHK

No reminder that our SSL was about to expire...
April 3, 2022 Permalink
Overall Rating:
Product: Instant SSL
Website: http://aimanz.com
Organization: AIM Language Learning Australia & New Zealand

And because we had no reminder, our site went down and is STILL down until Host Nine fixes this for us. Your resellers really should send reminders AUTOMATICALLY don't you think?
Markus S

Markus S

Outdated customer experience
April 1, 2022 Permalink
Overall Rating:
Product: EV SSL

Comeon! Instead of automation / software these guys are using Indian agents for validation. Maybe this was a good idea in year 2000, but now. I wasted several hours in trying to get the validation call to come through and once it did, it was noisy unclear line with indian agent. Don't know which provider is better, but this one S U C K S. Can't recommend to anybody.
Richard

Richard

Hassle Free SSL Process
March 23, 2022 Permalink
Overall Rating:
Product: Enterprise Platinum SSL

We really liked the way Sectigo people providing customer experience to make hassle free SSL process.
Jim Self

Jim Self

Way beyond in helping me.
January 31, 2022 Permalink
Overall Rating:
Product: Instant SSL
Website: http://jself.com
Organization: Jim Self

Not knowing more than I wanted my domain to be showing as secured by visitors I found this company. As I went through the process, and I'm the first to admit I can be pretty dumb on internet workings, I got the provided information installed through cPanel at godaddy. Everything looked fine but, TO ME, appeared to not actually be working. I filled out a service help ticket with my concerns. After a half dozen or so timely emails from them It finally became clear the problem was of my own making. I was checking my site without typing in the whole https://, I was letting the various browsers fill that part in. Come to find out browsers were filling in without the s and not showing as a secured URL when opened, Yes, these people stuck it out until it finally sunk in to me that my ignorance was once again an issue in a problem I was creating. They went way beyond the minimum service so often found elsewhere. Thank you again!
Steven Greenberg

Steven Greenberg

Free Certificate works great
January 20, 2022 Permalink
Overall Rating:
Product: Other

My certificate from my previous web host expired. I couldn't get my email or visit my web site. Once the Sectigo certificate was installed, the web site and the email worked again. (My browser and my email reader stopped complaining about the certificates.)
Ibrahim Abdullah Jaber

Ibrahim Abdullah Jaber

tele validation
January 12, 2022 Permalink
Overall Rating:
Product: Code Signing Certificate
Organization: Operations Manager

Thanks for Mr. Dinesh for his support.
B & Y, LLC

B & Y, LLC

Just absurd.
January 9, 2022 Permalink
Overall Rating:
Product: Positive SSL
Website: http://benjamin-young.nyc
Organization: Benjamin & Young, LLC

Took the money and ran. No resolution.
Unhappy

Unhappy

Slow, Don't care that a cert is expired
December 28, 2021 Permalink
Overall Rating:
Product: EV SSL

Started a re-issue *days* before expiration. On the day of expiration I communicated repeatedly with their staff to no avail. Received assurances it would get processed within an hour or two. Eighteen hours later it's still not issued. Very poor service.
Eduardo Elia

Eduardo Elia

Hacer que SSl sea fácil por favor!!!
December 22, 2021 Permalink
Overall Rating:
Product: Positive SSL
Website: http://sabatinibombas.com.ar
Organization: sabatini bombas

Porqué complican las cosas, siendo que se pueden hacer más fáciles.

Showing review 21 to 40 of 4513 | First | Previous | Next | Last

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