GoDaddy SSL Certificate Reviews

I've requested a certificate as expected through their web-interface. I've received a confirmation e-mail, telling me that they've sent an e-mail to the contact, which was listed in my WHOIS record @contactprivacy.com What happens then, is that contactprivacy.com responds with instructions how to get in contact with me... which is the whole idea behind this. Apparently there is no human involvement @godaddy.com and their robots simply ignored that response, but did not tell me. After a few days, my certificate request was denied. I've called them the next day, and the guy on the hotline was totally clueless. After explaining the contactprivacy.com approach he told me that I would have to turn off the privacy service in order for them to be able to issue a certificate. I thanked him and asked them to refund my money. I am waiting for my money to be refunded. Godaddy should be upfront about that information (no privacy services permitted), and not let people hang in there for a few days with a false sense of hope.