GoDaddy SSL Certificate Reviews

I used to be a MASSIVE advocate for Godaddy. Over the last 10 years I have spent thousands of dollars of my own money and also recommended at least a dozen clients and family members to use Godaddy. Since outsourcing the help desk in 2019 the company has fallen apart. I know it shouldn't affect the actual products but things don't seem to work (like my SSL certificate that just failed and a recent MS Office email set-up that was a disaster) and dealing with support has taken years off my life! They used to be cost effective and easy to deal with and now they are a joke. I don't think I'd renew products it if it was free! I am in the process of migrating all sites and services away from Go Daddy.

There service is very good. We can get any technical support in time.

SSL install and my website says secure properly tomorrow and right now today says not secure

I had a issue with my SSL being activated on my website I called in to Go Daddy and they took care of business. They are very knowledgeable and efficient and very pleasant to work with

Many problems with GoDaddy SSL not working on all browsers and worst service.

I have had several problems with Godaddy's SSL lately, the last one dropping out of the blue which is very serious. It has knocked out 30 (THIRTY) websites in our organization out of commission. I only found this out by accident yesterday when one of the my trusted websites that hasn't been touched for a long time wasn't working while I was doing a presentation on it; I got "Certificate Revoked" message on three different browsers, plus two others while incognito, and on my cellphone also. Sure enough on Godaddy's SSL certificate details it said revoked, highlighted red letters yet Godaddy's Support said that it wasn't the case and then all of a sudden while on the phone with them it turned green and their support instructed me to give it a week for them to fix it. Revoked for no reason - 30 websites down in the meantime while waiting in limbo. Godaddy's support just blames their system as being old -- very poor excuse for a customer paying top dollar for it and expects it to be working. Using SSLLABS.com to test Godaddy's SSL, it rates Godaddy as an "F" for their SSL issued to garcinia-mangostana.com that handles these 29 other websites which are currently down because of SSL problems. With Godaddy, if they can't blame you,,, you will get a different B.S. excuse everytime you call with a problem! My only recourse for now is to Re-key this SSL and hopefully this reset will take care of this problem while wasting another 72 hours for it to propagate throughout the internet.

Prompt Service Provided By Godaddy Team, and Tech Support Team.

We are using multiple SSL Certificates from GoDaddy, SSL Shopper is extremely helpful in any regards related to Secure Socket Layer (Server Certificates)

Our business domain stopped working over a week ago as the certificate expired. GoDaddy has updated the one on {ourdomain}.com, and the certificate is correctly listing both the domain and the `www` host as alias. But it fails to appear on www.{ourdomain}.com, which is still using the old certificate. We have spent many hours with their support, which insists that this is not a problem at all, as the `www` hosts redirects to the domain name. The only problem with that is that browsers will validate the cert before the re-direct, an issue multiple GoDaddy support members completely refuse to acknowledge. Both this site and OpenSSL easily show the problem, but it's continuously being dismissed as irrelevant.

you can buy standard SSL from godaddy, but not any other advanced ones. Everyone, please note EV, wildcard etc requires extensible & horrible verification process. Your patience limit will be tested. Even if you sent them all the requested ID proof, attested letter, org registration number etc your certificate won't be issued. They will keep on sending previous mails asking you to send them again. Below is an example mail; but unfortunately we cannot accept them as they are currently. The documents must be printed out, screenshots cannot be accepted. ----- Even after repeatedly asking what's he intending after the work currently, they sent the same mail. Secondly we have not sent any screenshots. For all, don't use godaddy for advanced certificates.