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GeoTrust SSL Certificate Reviews

GeoTrust is a large certificate authority, owned by Symantec, that sells SSL certificate products. GeoTrust was established in 2001 (sold to VeriSign in 2006), and is headquartered in Mountain View, California, USA.

The GeoTrust SSL certificate reviews listed below will help you determine whether GeoTrust is a good company to buy SSL certificates from. The reviews have been verified to be from real GeoTrust customers.

If you want to compare GeoTrust SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever purchased or received a certificate from GeoTrust, please post a GeoTrust SSL review to let others know what to expect.

3.65 (130 Total Reviews)

GeoTrust SSL Certificates

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GeoTrust Reviews

Showing review 121 to 140 of 130 | First | Previous

John

John

GeoTrust Service & Certificates
January 27, 2010 Permalink
Overall Rating:
Product: True BusinessID Wildcard
Website: n/a
Organization: n/a

My company has a contract with GeoTrust and all the services & products they provide are excellent.
Moncher

Moncher

Great, no complaints
September 1, 2009 Permalink
Overall Rating:
Product: Other

Purchase SSL certificates at the enterprise level and would rate customer service received from my account representative as excellent.
Marco

Marco

idea for a gift: a doc about openssl
April 20, 2009 Permalink
Overall Rating:
Product: True BusinessID

The following refers to Trustico, a GeoTrust strategic partner. 18 certs requested in about 2 years: no one complied with our needs. Some cert with OU, some without. Very hard to solve the problem and reissue certs. I think they have to read at least some doc about SSL and/or openssl, because they asked me to send screenshots and site seals to investigate on the content of the bad certs. Trustic is a partner, not a ca. Low skills, bad web interface to make the requests, certs send by email. I'm switching to DigiCert.
Fred

Fred

Re: GeoTrust Certificate Authority Reviews
February 25, 2009 Permalink
Overall Rating:
Product: RapidSSL

Have asked for a 1-month trial Rapid SSL certificate since they claim they are unchained and my system doesn't support chained certs. After I had provided my personal data, approved the phone call and all emails, I've received an e-mail telling me "Our records indicate you recently requested a GeoTrust SSL Trial certificate for your website. Unfortunately, we are unable to complete your request at this time. Then I ask the support and they've reported they just can't tell why it has been refused. Thanks GeoTrust for the time I've wasted with your crappy service, I will NOT order anything from you!
Nick

Nick

Good Basic Certificate...Best to buy from reseller
January 28, 2009 Permalink
Overall Rating:
Product: RapidSSL

I bought RapidSSL from NameCheap.com and the cert was issued within one hour. I needed a bit of support, and so contected the NameCheap support. Great support!
Katie Bruno

Katie Bruno

Satisfied longtime customer
December 8, 2008 Permalink
Overall Rating:
Product: QuickSSL Premium

I have been using Geotrust for many years now and find the ordering process to be wonderfully simple and quick. The only reason I do not give 5 stars is that the interface for those who manage many certificates like us is a little primative albeit functional. Any time I have had a customer service issue, it has been resolved very quickly.
ChrisH

ChrisH

Don't trust rapidssl or their resellers
November 9, 2008 Permalink
Overall Rating:
Product: RapidSSL

I purchased 2 rapidssl certificates through rapidsslonline.com They are an affiliate of rapidssl/geotrust They took my money They did not send certs They wont answer phone calls or emails Rapidssl/geotrust also ignored my emails live chat was unhelpful jus said it wasnt their problem It is because I only bought through rapidsslonline because they were an approved international seller. Yeah they are cheap but I don't care how cheap. theft is theft and if you take my funds and refuse to supply the product that's theft. Bottom Line don't trust rapidssl/geotrust
Chris

Chris

Bad Customer Service
November 5, 2008 Permalink
Overall Rating:
Product: RapidSSL

The RapidSSL customer service is terrible. They only have a chat based system even though I purchased phone support in my order. There is no set schedule for when their support is available. I would not recommend using RapidSSL.
darule

darule

Best Service
April 18, 2008 Permalink
Overall Rating:
Product: QuickSSL

Unlike other SSL products, you don't have to wait days to get your certificates — GeoTrust will issue your QuickSSL certificate in about 10 minutes with GeoTrust’s fully automated authentication and issuance process. This process verifies that a certificate purchaser has appropriate administrative rights to a web server's domain.
David

David

Good certificates, really bad support
April 1, 2008 Permalink
Overall Rating:
Product: QuickSSL

Easy to order the certificate. I agree with John, the support team is not knowledgeable enough to help. They don't even answer the right question. There is no way you can manage your certificate online from a management console if you purchase less than 5 certificates. Instantssl (Comodo) allows customer to manage everything online. Certificate is good of course. But the support is very important. Geotrust doesn't really care about you.

Showing review 121 to 140 of 130 | First | Previous

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