SSL.com SSL Certificate Reviews

Thank you Jefferson for your assistance

I have been fighting them since I bought my code signing certificate from them. Their buy-in price is low, but then they started charging me for 'usage'- which works out to $100 in charges for each AppX build I sign. Their 'logs' are nothing but uuids with no explanation of what file or files were signed- which is part of the problem, because when I sign one AppX bundle, they claim it's 20 signatures, even though only one file is signed by them, and they can't explain the discrepancy - but they bill me for it anyway. They will also hit you up for renewal automatically, months before you are up for renewal and without warning, and then you will have to go through a process to get the charge removed. These people are crooks- you've been warned. And all I can assume from all of these glowing reviews- either their non-EV code signing business is not run as fraudulently, or they are fake reviews. Google ssl.com and fraud and start reading the complaints.

Mary Ann helped explain the reason for my issue (Smartscreen Error) and assisted us with the upgrade necessary to help get rid of the error. She even answered my follow-up questions!

Dani E from the support team was fantastic, fast response time and helped clarify a number of things for me.

Support was a fantastic resource - thank you, Mary Ann!

Working with Allen from SSL.COM was an absolute pleasure! His dedication and expertise were instrumental in helping me successfully request and configure a certificate for my YubiKey 5. Allen patiently guided me through the process, ensuring I had the right tutorials and support every step of the way. Thanks to his outstanding assistance, I was able to complete the setup smoothly and efficiently. I highly commend Allen for his exceptional support and professionalism

I have used code signing certificates for quite some time for my open source solution, Threats Manager Studio (https://threatsmanager.com). I have used both cheap providers and more expensive ones. Now that my certificates are expiring, I saw the opportunity to change provider because the current one is too expensive. Having to pay for the certificates myself, cost is a major concern. Lately, code signing certificates have become harder to get, not only you need to prove your identity as you used to do, but you also have to store them in some secure storage. Previous solutions lacked the flexibility I needed. Then I found SSL.com. With SSL.com I have been able to choose between an online service and Yubikeys, which I love. Prices are reasonable, support is always available and top level. Take Jeffrey, for example: I wanted to install the certificate on a second Yubikey and he supported me in the process, patiently guiding me even when I made a couple of mistakes (yup!) and addressing my problem in a few minutes. Thank you, Jeffrey! Thank you, SSL.com!

It is all a bit hard to setup (by necessity) but all working now Thanks to Allen

Jeff was great. He helped me solve my problem. He would contact me everyday until the problem was fixed. Took about 3 weeks to get it fixed but he never gave up.

Todo está funcionando muy bien ahora, gracias por tu ayuda, Mary Ann!