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SSL.com SSL Certificate Reviews

SSL.com is a company that offers SSL certificate products. It was founded in 2002 and is headquartered in Houston, Texas, USA.

The SSL.com SSL certificate reviews listed below will help you determine whether SSL.com is a good company to buy SSL certificates from. The reviews have been verified to be from real SSL.com customers.

If you want to compare SSL.com SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever purchased or received a certificate from SSL.com, please post a SSL.com SSL review to let others know what to expect.

4.77 (359 Total Reviews)

SSL.com SSL Certificates

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SSL.com Reviews

Showing review 1 to 20 of 367 | Next | Last

Mike

Mike

Questionable service and business practice
May 15, 2023 Permalink
Overall Rating:
Product: Code Signing

I used SSL.com because it had good reviews. But quite a surprise, here my experience with SSL.com, I purchased a 4 year code cert. 1.) Paid for a 4 year code cert but only received 3 years. Another support case, claim technical reasons and to contact them again in 3 years but then require special payment for dongle, etc. Refused to refund the additional year that has not been delivered. So, I paid for something I never received that I would call fraud. 2.) Support answers have no signature or name, spelling and timestamp suggest Indian. Support answers in 2 days. 3.) Email instructions that request validation are very lengthy but unclear and confusing. 5.) Customer portal confusing like emails, design style 1998. I received a code signing cert after several emails to support, therefore 2 out of 5 stars. Service is medium expensive (not cheap) hence I would rate overall performance/price poor.
John

John

Really good and helpful documentation!
March 1, 2023 Permalink
Overall Rating:
Product: EV Code Signing

We contact Crisanto in Live Chat and found really helpful information! Thanks !
steve shrader

steve shrader

Crisanto
March 1, 2023 Permalink
Overall Rating:
Product: Other

he did great with all the billing questions I had
Sascha

Sascha

Validation Agent left me hanging but Allen helped then alot!
February 24, 2023 Permalink
Overall Rating:
Product: Code Signing
Organization: esaqa GmbH

Purchasing was easy, but the validation process is "erorr prone". I sent multiple emails in reply to their email and never got a reply. I then reached out and Allen picked up the ball and helped me. Otherwise this would have a total disaster for me but Allen gave everything.
Oleksii Kuznetsov

Oleksii Kuznetsov

It works!
February 16, 2023 Permalink
Overall Rating:
Product: EV Code Signing
Organization: Intehra Karotazh

We are a small company in Ukraine that develop a tiny system driver. To be able to run on modern Windows OS it requires the EV certificate. SSL.com was really helpful to make it possible. We resolved a lot of problems while validation process because of War we have in Ukraine that time and the service was really good to pass all validation stages. My boss had not knew any English world before validation team called us. But according to rules only Assignment signer is allowed to confirm that company exists and legal. So, support explained us in details what they will ask in very understandable form. I asked couple times for addition questions via life chat and every time I got support immediately.
Scott Porter

Scott Porter

Making my life easier
February 15, 2023 Permalink
Overall Rating:
Product: Other

I had a couple questions and went to the chat and chatted with Crisanto. He answered all of my questions to to my satisfaction and am looking forward to using your services
Greg

Greg

Crisanto explains awesome
February 14, 2023 Permalink
Overall Rating:
Product: Code Signing

Thanks for your Help Crisanto, simplifies this process!
Ricky Dominguez

Ricky Dominguez

Review for Crisanto
February 14, 2023 Permalink
Overall Rating:
Product: Code Signing

He gave me the answer I was looking for in a very short amount of time. 5 stars, would be helped by him again.
SIMON BOURNE

SIMON BOURNE

Good Chat Support Confusing Order Interface
February 11, 2023 Permalink
Overall Rating:
Product: Other
Organization: SYNETICS SYSTEMS ENGINEERING CORP

I placed an order for an S-MIME certificate. The orders page shows Upload Docs under the Action column. I upload the docs, it show system has them. I log off log back on later it still shows Upload Docs under the Action column. I upload docs again. Same thing all over again. I talk to chat support, they say order is OK. It would be good if the order interface cleared the Upload Docs Action after they were in the system. It is confusing.
Andre

Andre

Support from Jolen Sebala jolen@ssl.com
February 9, 2023 Permalink
Overall Rating:
Product: Code Signing

great support from Jolen Sebala jolen@ssl.com
Crisanto

Crisanto

ev cloud signer service
February 5, 2023 Permalink
Overall Rating:
Product: EV Code Signing

With help of Crisanto, I was able to get my goal. Thanks
Shayne Ford

Shayne Ford

Great support!
February 5, 2023 Permalink
Overall Rating:
Product: EV Code Signing
Website: http://ssl.com

Phoenix at SSL.com was very helpful and has fast response times when needing support. I would highly recommend SSL.com
wan

wan

hcm charge without my approval
February 3, 2023 Permalink
Overall Rating:
Product: Other

your support staff, ferdinand is a pleasant person
Igor

Igor

account management not user-friendly, laggy (unable reset password without support)
February 2, 2023 Permalink
Overall Rating:
Product: Basic SSL

Nothing to say except Mary Ann 5 stars
Vince jaron rico austria

Vince jaron rico austria

Problem Solved
February 1, 2023 Permalink
Overall Rating:
Product: Multi-subdomain Wildcard SSL

Thank you phoenix for assisting!
Davi Crystal

Davi Crystal

Outstanding Support for Code Signing Certificate Reissuance
February 1, 2023 Permalink
Overall Rating:
Product: Code Signing
Organization: NextQS

I recently had to reissue my code signing certificate and I was blown away by the level of support I received from the support team (Mary Ann). The process was smooth and seamless, and the support representatives were incredibly helpful and patient. They were able to answer all of my questions and guide me through the entire process, ensuring that my certificate was reissued quickly and without any issues. I was impressed by their knowledge and professionalism, and I couldn't be happier with the level of service I received. If you need to reissue a code signing certificate, I would highly recommend using this team for their excellent support and smooth process.
Neil Ewer

Neil Ewer

Customer service
January 31, 2023 Permalink
Overall Rating:
Product: Basic SSL
Organization: Infologic IT

Joy resolved my issue quickly and without fuss, thank you
EL ASRAOUI YOUNESS

EL ASRAOUI YOUNESS

Makes Certificates signing easy
January 31, 2023 Permalink
Overall Rating:
Product: Several different products
Website: http://sbc.dicastalma.com
Organization: DIKA MOROCCO AFRICA

Sales and other team members from SSL are super helpful and supportive in a pro-active way (especially Jolen Sebala). We had a good experience also for this first time 2 years renewal through PO and wire transfer instead of Card online payment; Thanks, Y. EL ASRAOUI
Matt

Matt

Quick Customer Support
January 30, 2023 Permalink
Overall Rating:
Product: Other
Website: Its S/MIME
Organization: Security Central Inc

Thank you Dhoi for making requests easy and thank you for your help!
Lachlan

Lachlan

Difficult to regenerate but support solved my issues
January 29, 2023 Permalink
Overall Rating:
Product: Code Signing

Had issues regenerating the certificate, eventually got the issues sorted.

Showing review 1 to 20 of 367 | Next | Last