Status Pages 101: Should You Publish One?
[1,205 words, 6 minute read time] A status page is a simple promise: when something breaks, we’ll tell you what’s happening, what’s impacted, and when we’ll update you again. Used well, a status page reduces support tickets, prevents rumor spirals, and increases trust—especially for SaaS, ecommerce, and agencies. Used poorly, it becomes a ghost town … Read more