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GoDaddy SSL Certificate Reviews

GoDaddy is an SSL certificate authority that sells web hosting, domain names, SSL certificates, and other web services. GoDaddy was established in 1997, and is headquartered in Scottsdale, Arizona, USA.

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The GoDaddy SSL certificate reviews listed below will help you determine whether GoDaddy is a good company to buy SSL certificates from. The reviews have been verified to be from real GoDaddy customers.

If you want to compare GoDaddy SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever bought a certificate from GoDaddy, please post a GoDaddy SSL review to let others know what to expect.

To the right, you can view popular websites that use GoDaddy and see what people are saying about GoDaddy on Twitter.

GoDaddy's Average Rating
3.07 (28 Total Reviews)

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Showing comments 1 to 10 of 28 | Next | Last
Peter Neame
Review
Good tech support
Tue August 17, 2010
Overall Rating:
Product Purchased: Standard SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

After some struggling, Go Daddy identified an issue with our DNS setup - once this was fixed, things worked well.
Very good installation instructions for an Apple Snow Leopard server - supplemented with Lynda.com tutorials
Peter G
Review
Best all round SSL provider by far !!
Fri July 02, 2010
Overall Rating:
Product Purchased: Standard SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Website: http://www.link2bet.com

I came accross Godaddy a couple of years ago. Their prices are highly competitive, the customer service staff have always been very helpful and quick to resolve any of my issues ( issues i caused!). I was a SSL newbie when i first used them and the instructions they gave were easy to follow and from buying my first ever SSL i had it installed within a couple of hours. These days i can have one bought and installed in less than an hour. Thankyou Godaddy for being great!!
John Brady
Review
EVs take patience
Wed June 02, 2010
Overall Rating:
Product Purchased: Premium (EV) Certificate
Support: They are okay. Help with any problems but it can take a while.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After several days

OK, well I work for a very old company located in a town whose name has changed since the company was founded. The town has no email delivery so the co. address is a POBox. So both of these issues required further documentation and the GoDaddy system of interacting via email is quite inefficient when, what you really want to do is have a clarifying discussion with someone about the issues and, say, "If I send you these two documents and edit this other one -- that will satisfy your requirements and you will issue the cert.?" We did get them on the phone but, after mtg the verbally stated requirements, there were still further issues. I understand that you are paying to verify your identity more thoroughly when you're after an EV -- but noone was really looking at the certificate request from an end-to-end perspective on our (the customer's) behalf. Thus, you get this endless back and forth which is frustrating. In the end, we got the certs. just fine but it was harder than it needed to be.

On the other hand, the price is really excellent so they are surely not "over staffing" the EV division.
Tim
Review
Minor documentation issues, easy process.
Tue April 20, 2010
Overall Rating:
Product Purchased: Standard SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

The only thing that held up the ssl cert process was a drivers license that wasn't scanned in properly. Other than that I could have had my Deluxe SSL Certificate probably the same day.

I was given a phone number to the SSL Cert department and I called them several times as I've never done this before. Sending documentation to their ra@godaddy.com then reporting the incident number to their Cert team it sped up the process.
DaDoctor
Review
YOU SUCK
Fri April 16, 2010
Overall Rating:
Product Purchased: Premium (EV) Certificate
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

Terrible process. I have been following up for 3 months and still no success.

DO NOT CHOOSE GODADDY for EV PREMIUM CERT. THEY LITERARY SUCK. Stay as far as you can. I swear I have never ever needed so much paperwork and had so many papers filled, not even when I filed to open an LLC or citizenship paperwork.

And now, they dont want to refund all of my money?

STAY AWAY FROM GODADDY SSL, trust me!!!!
Kat
Review
You are on your own!
Sun February 28, 2010
Overall Rating:
Product Purchased: Standard SSL Wildcard
Support: They are inadequate. Very unresponsive.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

The support is terrible! I followed the instructions on the GoDaddy Web site but they were wrong and incomplete for Tomcat. The technical support is staffed with customer service agents. I called several times and got through fairly quickly but they are useless. Don't expect them to help you on anything technical. They put you on hold to research your question then just point you to the web based instructions.
Norman
Review
It IS possible to use DirectAdmin with Godaddy SSL Cert.
Thu February 11, 2010
Overall Rating:
Product Purchased: Standard SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: Immediately
Website: http://CakeCity.com
Organization: Cake City

CSR getting rejected? You set 2048 on DirectAdmin, but you get a 1024 CSR? Here is the fix: first set up a self signed cert with DirectAdmin using 2048. Then request your CSR for your godaddy cert. Suddenly your CSR will by 2048 like you need. Why? Bug in DirectAdmin.
Jason
Review
Don't Use them for EV SSL Certs
Tue February 09, 2010
Overall Rating:
Product Purchased: Premium (EV) Certificate
Support: They are okay. Help with any problems but it can take a while.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After several days

I've used Godaddy before for standard SSL Certificates, and the automated processing works fine. For EV SSL Certificates, go elsewhere.

You must deal with them through Email. They will request documentation and then ask for it to be revised. When you submit the revised documents, they will say you did not submit the revised documents. It's absolutely frustrating! Granted, their prices are significantly lower than other certification authorities. But If I were not this close to having the certificate issued, I would just go somewhere else, and I'm still considering it regardless.
Ken Schwartz
Review
SSL Cert works great with Zimbra
Sun January 24, 2010
Overall Rating:
Product Purchased: Standard SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Organization: ALaS Consulting LLC

I just installed a GoDaddy SSL certificate on our Zimbra mail server. Very easy to install and it works great. I've tested accessing the site using all the popular browsers with no issues.
Robert
Review
Works Once YOU Figure It Out
Fri December 11, 2009
Overall Rating:
Product Purchased: Standard SSL
Support: They are okay. Help with any problems but it can take a while.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After a day
Website: Internal Web site

After struggling for days, I finally got the certificate to work. It does work but getting there is difficult.

I am not an expert on SSL but I have used several self signed certificates before. I followed the instructions on the GoDaddy Web site but they were wrong and incomplete for Tomcat. The technical support is staffed with customer service agents. I called several times and got through fairly quickly but they are useless. Don't expect them to help you on anything technical. They put you on hold to research your question then just point you to the web based instructions. Note, there is a separate SSL technical support number. They are a little better than the main number but still just point you to the Web site.

So if you have the time and patience to figure it out on your own, I would recommend them based on the prices.
Showing comments 1 to 10 of 28 | Next | Last

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