DigiCert SSL Certificate Reviews

DigiCert is a privately held certificate authority that sells SSL certificate products. DigiCert was established in 2003, and is headquartered in Lindon, Utah, USA.

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The DigiCert SSL certificate reviews listed below will help you determine whether DigiCert is a good company to buy SSL certificates from. The reviews have been verified to be from real DigiCert customers.

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DigiCert's Average Rating
4.97 (473 Total Reviews)

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Showing comments 1 to 10 of 473 | Next | Last
Stephen Bell
Review
Customer Service the way it's meant to be!
Mon May 20, 2013
Overall Rating:
Product Purchased: Several different products
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

I've been purchasing certificates from DigiCert for several years now. On the few occasions I've contacted support, they have always been extremely helpful. Even when the root issue is not the SSL and only remotely related, DigiCert support has always come through with resolving the issue. I can't recommend their services enough. If every company could only provide customer service like they do!
Colin Barker
Review
Fantastic, helpful, what more can you ask for!
Mon May 20, 2013
Overall Rating:
Product Purchased: Wildcard Plus
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Organization: Blue Sky Hosting

We originally came across this company while looking for a replacement for another company that supplied certificates. We had noticed the previous company's support going down hill, so we were happy with anything that we could find.

We found DigiCert, and it was the best choice our company ever made. Not only competitive on price , but their support to second to none. We had so many different avenues to contact support, and they all suited a different need each time. Each one we got what we had hoped for, quickly and easily.

Simple mistakes that we have made were quickly resolved, and the speed at which the certificates are issued once all the legal documents were in place stuns most of our customers.

Consider this group when you want your next SSL certificate!
Steve Petterson
Review
Makes SSL easy!!!
Sun May 19, 2013
Overall Rating:
Product Purchased: SSL Plus
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Organization: Todd Corporation

extremely helpful helpdesk especially at weird times as i was based in NZ. Excellent service.
Ignacio Barreto
Review
Driver installation help
Fri May 17, 2013
Overall Rating:
Product Purchased: EV Certificate
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: Immediately

We were on a problem installing signed drivers at my work. We tried to find the solution for three weeks. Finally we decided to contact digicert's support and in few hours they help us to find the solution.
Thanks Kyle from Digicert!!
John W
Review
Knowledgeable and very helpful
Wed May 15, 2013
Overall Rating:
Product Purchased: Several different products
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

Quick to reply, always helpful and never condescending even when being asked dumb questions (encryption can be confusing).
Overall best support of any organisation I deal with.
Muhammad Jamal
Review
Easy going guys ,they know how to make thing work for you ..heads up for them
Tue May 14, 2013
Overall Rating:
Product Purchased: SSL Plus
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

Easy going guys ,they know how to make thing work for you ..heads up for them
Quan Lee
Review
I can't imagine quicker service
Wed May 08, 2013
Overall Rating:
Product Purchased: Code Signing
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Organization: PHSA

David was very quick and helpful. I received a phone call minutes after submitting online. Our phone system is very troublesome when attempting to reach HR but he was very persistent. Once all the paperwork was sorted out, I had my certificate in minutes. Best tech service I've ever had.
Mark S.
Review
Best customer service ever!
Tue May 07, 2013
Overall Rating:
Product Purchased: Wildcard Plus
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

It's hard to imagine a better customer service experience. Phones are answered by helpful, friendly people who really know their stuff. Cannot recommend enough.
Michael Radu
Review
Great service!
Mon May 06, 2013
Overall Rating:
Product Purchased: Unified Communications
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

Great service, knowledgeable and courteous staff, a pleasure to work with.
Mesru
Review
Very good customer service
Sun May 05, 2013
Overall Rating:
Product Purchased: Unified Communications
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

I haven't come across better customer service! David helped us all the way requesting and installing certificate for our Exchange 2013 and Lync 2013 servers. Compared to our previous CA, that was so quick and efficient service.
Showing comments 1 to 10 of 473 | Next | Last

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