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DigiCert SSL Certificate Reviews

DigiCert is a privately held certificate authority that sells SSL certificate products. DigiCert was established in 2003, and is headquartered in Lindon, Utah, USA.

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The DigiCert SSL certificate reviews listed below will help you determine whether DigiCert is a good company to buy SSL certificates from. The reviews have been verified to be from real DigiCert customers.

If you want to compare DigiCert SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever bought a certificate from DigiCert, please post a DigiCert SSL review to let others know what to expect.

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DigiCert's Average Rating
5 (39 Total Reviews)

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DigiCert SSL Certificates

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Showing comments 1 to 10 of 39 | Next | Last
julius
Review
All I care for is immediate and patient service.
Mon January 25, 2010
Overall Rating:
Product Purchased: Wildcard Plus
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

Chat session was engaged right away and the tech (Chris) was knowledgeable and patient with all my questions.
Tim
Review
DigiCert - Recommended
Fri January 22, 2010
Overall Rating:
Product Purchased: Several different products
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

Purchased or worked with clients to purchase a lot of certificates from DigiCert - they are consistently fast, easy to work with, easy to get in touch with. Prices are excellent, and they have lots of documentation for almost any situation.
David Lee
Review
Awsome service and support
Wed January 20, 2010
Overall Rating:
Product Purchased: Several different products
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

These guys rock. 10/10 for service, support and price. If they don't chnage we will use them till the end of the internet.
Regina Pickard
Review
Great Customer Service - Todd is saving us $$$
Fri December 11, 2009
Overall Rating:
Product Purchased: Wildcard Plus
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Organization: Bexar County

I was lucky enough to get a great Customer rep on the phone today (Todd) when I called to inquire about the Wildcard. He asked about our overall needs and let me know how I could save the County a lot of money from what we have been doing ~ and with our current budget I really needed that. Iappreciate him taking the time to ask what we NEEDED, he could have just answered my "forms of payment" question quickly and been onto his next call. Thanks again Todd, you have some customers for life here.
Jonathan Tullett
Review
DigiCert - Best of breed.
Fri December 04, 2009
Overall Rating:
Product Purchased: Unified Communications
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: After a few hours
Website: http://www.dwpub.com
Organization: Daryl Willcox Publishing

I've been using DigiCert for a few years now and wouldn't look to go else where.

Each email communication is followed by a phone call from them ensure they've provided the expected information and to discuss any other questions.

After submitting the request and supporting documents, the certificate was provided promptly.

If you're looking for a no-hassle, good value SSL certificate, these are the people to use!
Lister Sibuyi
Review
Excellent Service
Tue December 01, 2009
Overall Rating:
Product Purchased: Unified Communications
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Organization: Development Bank of Southern Africa

I sent a request for assistance through the Digicert email link and within minutes I received a response with through guide lines that helped resolve my problem with activesync.

Thanks to Mike for the quick response and have a succesfull career.
Ian Letters
Review
top notch service
Wed November 25, 2009
Overall Rating:
Product Purchased: EV Certificate
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: After several days
Organization: Crotchet Ltd

I would highly recommend Digicert. Their Web Site is easy to use and they followed everything up via telephone. Maybe not a household name in the SSL marketplace but an excellent company to work with.
Switzerland
Review
Re: DigiCert SSL Certificate Reviews
Wed November 25, 2009
Overall Rating:
Product Purchased: Unified Communications
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

Excellent and almost instant e-mail responses on questions I had. I was called twice by the support desk (it was 4 O'clock am with them; night shift) to inform me (I am located in Switzerland).

This is just top notch customer service.
Erik Herrera
Review
Owner
Tue October 27, 2009
Overall Rating:
Product Purchased: EV Certificate
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Website: http://secure.geek3.com
Organization: Geek 3, Inc.

DigiCert is a breath of fresh air.

Not knowing anything about the process, I went through GoDaddy since their sales department told me I qualified. I went for it, but what a terrible decision that was. During the validation process, GoDaddy telephone support was non-existent and they told me to communicate through their email ticket system. GoDaddy Response times during the validation process were 4-8 hours (even for yes/no questions). They kept adding additional requirements and hoops for me to jump through. Finally, after 5-6 days and $600 in getting them what they wanted, GoDaddy validation said I didn't qualify based on illegitimate criteria. After 5-6 days! I emailed several times for them to prove it to me and they wouldn't. Competing agencies said they couldn't because they're argument was illegitimate.

That's when I spoke to DigiCert. I told them who I was and what I did and they told me I was 100% qualified. They also told me what I needed to do and I signed up immediately. Within an hour, I had a very helpful phone call from someone and was validated almost immediately after submitting all of my qualifying documents. Just a couple calls and some very friendly conversations. No painful ticket system, no tedious phone calls, no 5-6 day turnaround... just very simple, very speedy and very quick.

Thank you DigiCert!
Ben
Review
Fantastic Tech Support
Fri September 18, 2009
Overall Rating:
Product Purchased: Unified Communications
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

I had submitted a re-issue request for our UC certificate just before 8:00 PM Central Time on a Friday night. I was hoping against hope that there would be someone to process my request and get me my new cert, but I didn't expect that kind of service. Because it was almost quitting time at DigiCert, Jon, a DigiCert tech, called me immediately after getting my request. He held the line while I answered the obligatory email and okayed the re-issue on our end, then he made sure that our new certificate was created and sent within minutes.

Fantastic service!
Showing comments 1 to 10 of 39 | Next | Last

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