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VeriSign Certificate Authority Reviews

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VeriSign is one of the major SSL certificate authorities. If you are interested to find out if VeriSign is a good company to buy SSL certificates from, just read the reviews below from real VeriSign customers.

If you want to compare SSL Certificates use our SSL Wizard. If you have bought a certificate from VeriSign before, please post a VeriSign review to let others know what to expect.

Average Rating: 3 (3 Total Reviews)

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Hoby Van Hoose
Review
needlessly expensive and pompous branding
Tue May 26, 2009
Overall Rating:
Product Purchased: Secure Site
Support: They are okay. Help with any problems but it can take a while.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After a day

I've had to deal with Verisign in one way another from now back through when they were Network Solutions and further back when they were InterNIC. The only reason I'm still a reluctant customer is because of my client's preference. In all that time they've never understood the meaning of customer service. At first they had a god complex. Then they were made commercial and got very rich very fast. Then they started losing customers when competitors were allowed in the market. They reacted by turning their wealth into aggressive marketing - both in new ads and harassing the customers they already had. They responded to lost earnings by raising prices even higher. They touted their browser support relentlessly for years, cornering the market on people who still use IE 4.. but even that failed miserably when their root certificate expired and EVERY WEB SITE IN THE WORLD who used them had to install a hack cert to keep errors from popping up for users. To this day they continue to raise prices and harass their customers, spending millions of dollars on name recognition. Verisign the best, verisign the only, verisign the first.. well sadly verisign is simply the worst. They don't like people and they don't know how to spend their money.
KenPem
Review
Slow but thorough
Thu December 25, 2008
Overall Rating:
Product Purchased: Secure Site
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: After a day

The delay is a bit of a pain, but really only goes to show how seriously they take this. A number of different validations happen, and that can't happen immediately - anybody who issues a certificate on the spot has obviously not done the behind-the-scenes due-diligence work. Will use them again. And only them.
Christopher
Review
Pricey but you can't beat the name
Thu June 21, 2007
Overall Rating:
Product Purchased: Secure Site
Support: They are okay. Help with any problems but it can take a while.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After several days

Building trust in our customers is our most important priority which is why we chose Verisign. They are very expensive and it can take a while to get the certificate but it is worth it.

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