New SSL Reviews


Login:

Your Login Details


Forget Your Password?

Create an account


Trustwave SSL Certificate Reviews

TrustWave is a certificate authority that offers SSL certificate and computer security products. It was founded in 1995 and is headquartered in Chicago, Illinois, USA.

Trustwave - Click to visit
Visit Trustwave

Popular Sites That Use Trustwave SSL Certificates

The Trustwave SSL certificate reviews listed below will help you determine whether Trustwave is a good company to buy SSL certificates from. The reviews have been verified to be from real Trustwave customers.

If you want to compare Trustwave SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever bought a certificate from Trustwave, please post a Trustwave SSL review to let others know what to expect.

To the right, you can view popular websites that use Trustwave and see what people are saying about Trustwave on Twitter.

Trustwave's Average Rating
3.95 (19 Total Reviews)

notepad Write A Review!

Trustwave SSL Certificates

Compare all Trustwave SSL Certificates

Showing comments 1 to 10 of 19 | Next | Last
Rudy Morel
Review
Good Staff
Tue January 19, 2010
Overall Rating:
Product Purchased: Premium SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Website: http://www.wallyball.com
Organization: American Wallyball

I am new to this but your staff was great very patience with me.

Thanks very mush.
Brian
Review
Trustwave is a joke, non-US merchants beware.
Sat November 28, 2009
Overall Rating:
Product Purchased: Premium SSL
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After a few hours

If you are not based in the U.S., do not use Trustwave!

Trustwave claims to represent "thousands" of international clients, but Trustwave will ask you to fax bank account info and sensitive corporate documents that no other SSL provider on the planet would ask for. You'll spend a week just jumping through Trustwave's hoops.

And what does Trustwave do to gain YOUR trust? Trustwave stops responding when you decide to cancel and ask for a refund.

GeoTrust verified me by phone and my new SSL certificate was installed within 6 hours. Unlike Trustwave, GeoTrust is a smooth, professional and truly international operation. I highly recommend them to any online merchant.
Lenore
Review
Customer Service is THE BEST.
Mon November 02, 2009
Overall Rating:
Product Purchased: Premium SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Website: http://worldkidspress.com
Organization: worldkids press

Had problems with my site name and the SSL Cert, and customer service was fantastic in resolving the problem. Very very professional and
knowledgable. Thank you Trustwave.com.
And special thanks to Ryan for his expertise and patience until the situation was resolved.
I am a completely happy customer.
J.D. Ross
Review
Fantastic
Mon October 26, 2009
Overall Rating:
Product Purchased: Premium SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour
Website: http://www.utrucking.com
Organization: Utrucking Inc.

Ryan at Trustwave has us up and running iwth a new certificate within 10 minutes. Incredible help, fantastic service.
Ludo
Review
Re: Trustwave Certificate Authority Reviews
Tue October 20, 2009
Overall Rating:
Product Purchased: Premium EV SSL
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

Still have not gotten my problem resolved, still not getting 2 years ev ssl/truskeeper as paid for.
Just plain rip off, don't get fooled!
Support sucks.
Matt
Review
Top-notch Customer Service
Mon October 19, 2009
Overall Rating:
Product Purchased: Premium SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: Immediately

The trained professionals at Trustwave are leading-edge! They know what they are doing!
I highly recommend them if you are looking to enhance the security on your website! They are A+++ all around!
Leonard
Review
Great Customer Service
Thu October 15, 2009
Overall Rating:
Product Purchased: Premium SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: After a few hours

I have been using Trustwave for some time now and have always received great customer service and support. The following through from the support staff to ensure I get the information I need and things are working as expected have been great.
Neeraj Seth
Review
Great Service - didn't hide behind the fine print
Wed October 07, 2009
Overall Rating:
Product Purchased: Premium SSL Wildcard
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Website: http://blog.upaknee.com

Unlike other certificate providers, Trustwave actually listened to our situation and resolved our concerns, delivered fantastic customer support and resolved an issue I am confident that at least 99% of other providers would have hid behind the fine print - they didn't need to do anything for us - but they did.

Special thanks to Ryan F. at Trustwave for all his help.
Edward
Review
Thank you for your help
Wed September 09, 2009
Overall Rating:
Product Purchased: Premium SSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: Less than an hour

Purchasing and installing an SSL certificate is a new process for me. I received excellent customer service. I appreciate their direction, attention and patience. I'm a new customer but I think I'll feel the same about them from here on out.
Ludo
Review
They just don't care after you spent the money.
Wed September 02, 2009
Overall Rating:
Product Purchased: Premium EV SSL
Support: They are inadequate. Very unresponsive.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After several days

I purchased a 2 years ev ssl that came with 2 years of pci compliance (truskeeper) with it.
I paid $899. After weeks of trying to get my EV SSL ew finally got it up...
But a few month after I received notices that my Truskeeper account was about to expire, which is not true since it should be included with the EV SSL as they mentioned when I purchased the 2 year premium EV package.
Now they are telling me that they do not know anything about this, that they don't think I paid. Even thought I have a receipt.... On and on and on.
I thought I was buying 2 years of "peace of mind" I ended up with a piece of dung!
To this day they have not resolved the problem. They are not doing a thing to fix their mistake.

Save yourselves the headache, don't spend your money there.

I am not sure how a company like this can stay in business... The experience has been absolutely horrible!
Showing comments 1 to 10 of 19 | Next | Last

notepad Write a Review of Trustwave

Please take a moment to share your knowledge about Trustwave so that others can make the best educated decision when choosing which certificate authority to purchase from. Please make your review as detailed as possible. Read our review guidelines for more information. All fields are required (unless noted as optional).

You are not logged in. You can log in now, create an account, or fill out the form below to submit a review as an unregistered user.

Please use the review box to explain the responses you've given above. It's perfectly fine to be unsatisfied with a provider, but make sure you describe this to the other members of our website in a professional manner.
If you have trouble reading the code, click on the code itself to generate a new random code.
Enter anti-spam code shown above: