Reviews en SSL Shopper 60 1037 Sat, 4 Sep 2010 07:13:51 -0600 Rating: 0Comodo is easily the worst I've worked with so far. Their customer support is pretty much unresponsive. The responses we receive are in broken English and unclear. They definitely do not care about their customers. Look elsewhere for your Extended verification cert. ]]> 1015 Tue, 24 Aug 2010 05:39:37 -0600 Rating: 0We ordered a ssl cert from comodo and less that a year ago and they removed our cert that we purchased for a year after only 8 months. They rebilled my card , so i figured ok we will try to get the cert back up and see if they will tack on a few months. I have been jumping through hoops showing them my drivers license, business certificates, etc.. and after days we have still not been verified even after we were already and existing customer. I went with another company and i am reversing charges! you should do the same. Do not do business with these guys. The will rip you off.. ]]> 995 Tue, 17 Aug 2010 20:17:01 -0600 Rating: 0Took "advantage" of one of the many confusing special offers for SSL. It's taken days to get a response, and they really don't care. Forget it, a waste of time and money. ]]> 991 Mon, 16 Aug 2010 19:19:55 -0600 Rating: 0Ordered SSL certificate on the Friday (mid morning) on behalf of one of our customers. Validated it within 5 minutes of ordering the certificate. It was still showing as "awaiting validation" by c.o.b on that same day. It took them 3 days and numerous Emails to support before we got it and even then, the EMails we were receiving were mentioned DCV validation (whatever that is, I've never heard of it after 3 years in the game). The guys are idiotic morons. ]]> 876 Mon, 24 May 2010 08:38:55 -0600 Rating: 4Ordered the free 90 day trial and it went through immediately. Was using a free SSL before but it's browser compatibility was poor. COMODO works on every browser I've tried apart from Blackberry.

Even works on iPhone, Android etc... ]]> 866 Mon, 17 May 2010 12:02:14 -0600 Rating: 1Received an e-mail from them or a Phishing e-mail. So i called to confirm it is them. The sales rep said he needed to check with his supervisor. Came back yes they are offering a new customer special. Asked a second question and he needed to ask his supervisor again. Then i got hung up on. Oops maybe the customer service should know what is going on with a sale before they answer the phone. Just a thoought. ]]> 796 Wed, 24 Mar 2010 10:19:59 -0600 Rating: 0It's been almost 2 weeks and they still won't issue my cert. The emails from their staff have numerous grammatical mistakes making them difficult to understand. The refuse to answer the questions I've asked them and they only send out one email every 24 hours. I provided my articles of incorporation and other documents with in an hour of paying for my cert. and I am still jumping through their hoops. I won't be surprised a bit if they demand a pint of my blood. ]]> 791 Sat, 20 Mar 2010 16:32:42 -0600 Rating: 0I think they have one person working here and they may be running this business in the basement of their parents house.
Very unresponsive even after just chatting online with them. It's like they get up and walk away. Then you sit there wondering if it may have been dinner time and they had to go upstairs to eat. Useless as far as I'm concerned. ]]> 756 Fri, 19 Feb 2010 05:21:19 -0700 Rating: 1Comodo refused issuance of an Authenticode code-signing certificate. The only reason quoted was a non-E911 -compliant company phone number (Google Voice, SkypeIn, jConnect, etc.) for order verification "callbacks". No other means of order validation were offered by Comodo. Comodo vetting/support e-mail messages were brief, uninformative one-liners, featured frequent misspellings and lack of punctuation, were not even signed with a human first name, nor included any contact information. Not recommended. Switched to GlobalSign. ]]> 724 Fri, 29 Jan 2010 14:57:36 -0700 Rating: 5After seeing some of the reviews on this site for Comodo I was very reluctant to use them for my code signing certificate. Their prices were very attractive so I decided to give them a chance. I submitted the web form, faxed my confirmation documents and called them a couple of hours later to expedite the procedure. The confirming technician was great! Within fifteen minutes of my call I had my certificate. Could not be easier. My only small complaint is their website is picky about what browser you use. Only us IE to place the order. ]]>