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GeoTrust Certificate Authority Reviews

Average Rating: 3.2 (5 Total Reviews)

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GeoTrust Certificates

Compare all certificates from GeoTrust

Mack
Review
No problems here
Sun June 29, 2008
Overall Rating:
Product Purchased: Several different products
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After a day

We have always used GeoTrust and have yet to have a problem. They are more expensive than others but I think it is worth it for the support. We tried to use a cheaper provider once but their support was terrible. For two weeks we tried to communicate with them and they would only talk to us via email and were not very helpful at all. Good support is worth paying for.
Raj
Review
Meets my needs
Mon May 26, 2008
Overall Rating:
Product Purchased: RapidSSL
Support: They are okay. Help with any problems but it can take a while.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: Immediately

RapidSSL is perfect for us. They have cheap 128-bit certs that are compatible without almost all browsers. We've only had a small problem with Windows Mobile devices. It's just a basic domain certificate but it works great for us.
darule
Review
Best Service
Fri April 18, 2008
Overall Rating:
Product Purchased: QuickSSL
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

Unlike other SSL products, you don't have to wait days to get your certificates — GeoTrust will issue your QuickSSL certificate in about 10 minutes with GeoTrust’s fully automated authentication and issuance process. This process verifies that a certificate purchaser has appropriate administrative rights to a web server's domain.
David
Review
Good certificates, really bad support
Tue April 01, 2008
Overall Rating:
Product Purchased: QuickSSL
Support: They are inadequate. Very unresponsive.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: Less than an hour

Easy to order the certificate. I agree with John, the support team is not knowledgeable enough to help. They don't even answer the right question. There is no way you can manage your certificate online from a management console if you purchase less than 5 certificates. Instantssl (Comodo) allows customer to manage everything online. Certificate is good of course. But the support is very important. Geotrust doesn't really care about you.
John
Review
Good certificates, so so support
Fri March 21, 2008
Overall Rating:
Product Purchased: Power Server ID
Support: They are okay. Help with any problems but it can take a while.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After a day

I like how easy it is to get a certificate from Geotrust. Their certificates are compatible with almost all platforms and server types even ones that don't support chained certificates like my Cisco Wlan Controller. However, their support leaves something to be desired. It can be difficult to get a hold of someone who is actually knowledgeable enough to help.

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