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Entrust SSL Certificate Reviews

Entrust is a privately held certificate authority that sells SSL certificates, authentication, and other online security products. Entrust was established in 1994, and is headquartered in Dallas, Texas, USA.

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The Entrust SSL certificate reviews listed below will help you determine whether Entrust is a good company to buy SSL certificates from. The reviews have been verified to be from real Entrust customers.

If you want to compare Entrust SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever bought a certificate from Entrust, please post a Entrust SSL review to let others know what to expect.

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Entrust's Average Rating
4.62 (53 Total Reviews)

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Entrust SSL Certificates

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Showing comments 1 to 10 of 53 | Next | Last
Ian Tribble
Review
UC
Wed March 03, 2010
Overall Rating:
Product Purchased: Unified Communications
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: After a few hours

When we moved to MS Exchange a few years ago I switched to Entrust to take advantage of the Unified Communications Certificate.
I had speedy service and when we went through a merger last year and had to provide documentation proving the ownership of a domain, they were actively chasing me for that documentation in order to issue the certificate.
I found them very helpful throughout.
Bernhard Fabricius
Review
Not the cheapest, but fantastic service
Fri February 26, 2010
Overall Rating:
Product Purchased: Advantage SSL Certificate
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: Immediately
Website: http://vpn.dmu.dk
Organization: Danmarks Miljøundersøgelser, AU

I went Entrust because the CISCO ASA box management software links to them, and I have not regretted it. Being new to SSL certificates, I made all the errors you possibly can. Entrust was fast, friendly and efficient at getting me back on track. You really get something for your money here.
Highly recommended - especially if you are not an SSL Wizard.
Antonios Koutsounouris
Review
Fantastic service, excellent support!
Thu November 12, 2009
Overall Rating:
Product Purchased: EV Certificate
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After a few hours
Organization: Planet Languages Ltd

In October 2009, I contacted Entrust company looking to acquire an EV SSL certificate for one of our online tools.

The process started very smoothly, but got a bit more difficult when it came to the installation process. At that point I thought that Entrust’s reaction would be similar to many other technical ‘support’ departments, who despite their pretentious efforts to help, they usually let you know that you are taking up too much of their valuable time by asking for help.

Instead, I was very surprised by the professionalism, kindness and dedication that I encountered. Their service was exemplary throughout and, despite the frustration of the certificate refusing to install itself – probably due to a couple of issues at our end to be honest –, always delivered with a smile.

I would not hesitate for one second to recommend Entrust to any client or colleague who’s looking for a similar service, and I will certainly not hesitate getting back to them in two years’ time to renew our service.

In my opinion, Entrust's technical support team provides exemplary customer service that does not just meet, but surpasses customers’ expectations.
Susan Calderon
Review
Executive Assistant
Wed November 11, 2009
Overall Rating:
Product Purchased: Advantage SSL Certificate
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately
Website: We have several listed on our Managed Service Portal
Organization: BlackRock

We have been using the Entrust Managed Services Portal for over a year now and I am extremely happy with the ease of use. We have been using the e-Form for about 6 months and all of the certificate requestors are as satisfied as I am, they get a link to their certificates and the process takes 1/4th the time as the manual process.
James Derieg
Review
JDerieg - Entrust review
Wed November 11, 2009
Overall Rating:
Product Purchased: Standard SSL Certificate
Support: I'm not sure. I've never needed support.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

Entrust has been very easy to work with. I especially like the fact that we can purchase in bulk and assign the certificates when we need to.
Jeff Bartholmy
Review
Systems Engineer
Wed November 11, 2009
Overall Rating:
Product Purchased: Advantage SSL Certificate
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: After a few hours
Organization: Boston Scientific

Sylvie Morisset is our Account Manager. I wish every account manager had response times and attention to detail like Sylvie. It has been a pleasure working with Entrust.
Al
Review
Switching from Verisign to Entrust
Tue November 10, 2009
Overall Rating:
Product Purchased: Several different products
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

Entrust's prices are between 1/3 and 1/2 the price of the corresponding Verisign products. We opted to switch to EV certificates when we switched to Entrust, so validation was somewhat challenging. Now that our validation is complete, however, certificate management is pretty straightforward via the web tool. I like the grid card 2-factor authentication. I'm impressed that Entrust provides a document on how to use the web site for common tasks as a matter of course (even before I asked for this). The rep I'm working with (sam.teriaky@entrust.com) is very responsive, helpful and flexible. I like the subscription model in that it's possible to define certifiates for up to 4 or 5 years, and they'll remain valid as long as we maintain our subscription with Entrust (less regular maintenance of certificates). I love the fact that the subscription allows revocaton of a certificate and establishment of a new certificate of the same type without paying for a new certificate. We're early in our conversion process, but so far so good.
Bob R
Review
Entrust SSL Excellent
Tue November 10, 2009
Overall Rating:
Product Purchased: Standard SSL Certificate
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

We have used the Entrust Certificate Manager for years now and love it. It makes revoking and issuing Certs a breeze!
Teresa Regalia
Review
Re: Entrust Certificate Authority Reviews
Mon November 09, 2009
Overall Rating:
Product Purchased: Several different products
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

I have been working with Entrust for several years now. I'm really impressed with their customer service when dealing with the sales and technical reps. They have always been very responsive to our needs and do ever thing within their power to see our needs our met.
Mark Fahey
Review
Great Customer Service & Sales Staff at Entrust
Wed November 04, 2009
Overall Rating:
Product Purchased: Several different products
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

We run a large Exchange environment and have had several different type of SSL certs over the past 4 years. The Sales and Customer Support staff have been Excellent to work with. We look forward to extending our work relationship with Entrust for Years to come.
Showing comments 1 to 10 of 53 | Next | Last

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