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Comodo SSL Certificate Reviews

Comodo is a privately held group of companies that offers SSL certificate and computer security products. It was founded in 1998 and is headquartered in Jersey City, New Jersey, USA.

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The Comodo SSL certificate reviews listed below will help you determine whether Comodo is a good company to buy SSL certificates from. The reviews have been verified to be from real Comodo customers.

If you want to compare Comodo SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever bought a certificate from Comodo, please post a Comodo SSL review to let others know what to expect.

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Comodo's Average Rating
2.09 (53 Total Reviews)

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Showing comments 1 to 10 of 53 | Next | Last
Chris Davidson
Review
Awful Support
Sun January 22, 2012
Overall Rating:
Product Purchased: Unified Communications
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

I am on day 3 of trying to get my UC SSL Cert for MS Exchange from Comodo. Their support is just awful and completely unacceptable. Getting a root canal is a less painful process.

If I don't get my cert soon, I will be attempting to obtain a refund.
Comodo Sucks
Review
Skip COMODO
Sun January 08, 2012
Overall Rating:
Product Purchased: EV SSL
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

They only want to upsell you. They lure you in with a cheap initial price then when it's time to renew they want way too much money!
Luca
Review
I'm very satisfied
Tue November 29, 2011
Overall Rating:
Product Purchased: Instant SSL Pro
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: Less than an hour

Very satisfied from their offer. They also gave me 1 year EV SSL for free after I purchase a 3 year Instant SSL Pro.
I had some problems submitting Italian company documents, but then we solved everything and I'm satisfied about them!
Richard F
Review
Don't buy unless you have a lot of patience
Mon November 14, 2011
Overall Rating:
Product Purchased: EV SSL
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

Poor process
terrible service
they might be cheaper than others but they will drive you crazy
Stuart Fermenick
Review
Great price over VeriSign
Tue September 27, 2011
Overall Rating:
Product Purchased: SSL Premium Wildcard
Support: They are okay. Help with any problems but it can take a while.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After a few hours
Organization: Claremont Graduate University

VeriSign is one of the easiest to use, but by far one of the most expensive when you have multiple servers to install certs on to. That's where Comodo came in for us. About $1500 for 8 premium wildcard certs, meaning they don't care which servers we install the certs as long as they're on our DNS Domain Name. I think Comodo is getting a bad rating here on this site because they're based in the UK, which is a 6 to 8 hour time difference in the States. Also, Comodo isn't going to hold your hand while you install your certs -- SSL not for the faint-of-heart. Comodo is geared toward corporations needing SSL that has a sufficient IT staff on hand.

That's my 2 cents.
John Pavlon
Review
Horrible Renewal Process
Thu September 22, 2011
Overall Rating:
Product Purchased: Instant SSL Pro
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

WHAT THE F@#@@@@. As many on this review board, I just had my COMODO SSL renewed.....to NOTHING!. I paid te money, they claimed they sent a ton of automated emails to an email I have o access to, I received nothing and one day I hover over my corner of trust and I see "IdAuthority Credentials are not available for this site."

Currently looking to move to another provider.
Dmytro Lystopad
Review
Hard validation process but it's their work.
Mon September 05, 2011
Overall Rating:
Product Purchased: Code Signing Certificate
Support: They are okay. Help with any problems but it can take a while.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After a few hours
Website: http://www.primedesktop3d.com

Validation team works pretty fast.
There are some difficulties because always answer different people which not look at history.
If your documents meet the requirements of validation team the entire registration process can take less than a day including the call (with the correct documents it took me 18 hours).
JPS
Review
Sales People are relentless but support is non-existant
Wed August 31, 2011
Overall Rating:
Product Purchased: Other
Support: They are inadequate. Very unresponsive.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After a day

Their sales people would not leave me alone. Kept on calling and calling, finally from a private number. I finally answered and he lied out his teeth. I told him I would consider it and when I called support to test them out and ask a few questions, I could never get someone and when I did, they were not even able to understand my basic questions.
Bill
Review
Terrible!
Mon August 15, 2011
Overall Rating:
Product Purchased: Instant SSL
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

I've been managing a number of websites with COMODO InstantSSL for a long time now. With COMODO, every renewal is a heart stopping exercise. Something goes wrong everytime.

This last renewal was another interesting one; they have my email address as the owner of the certificate. The original email was sent to that email address too. But for some unexplainable reason they decided to send the renewal certificate to admin@mydomain.com which doesn't exist!!! I ask them to send it to the original email address but "no" they must send it to admin@mydomain.com. What a bunch of idiots. In the end, I managed to convince them to send it to my original email address. It then took several days before I received the certificate.

I am sick of this company and I'll find another provider for all my future SSL cert. needs.
Ronald Thomas
Review
Nothing Unusual
Mon July 25, 2011
Overall Rating:
Product Purchased: Positive SSL
Support: I'm not sure. I've never needed support.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

Having set up SSL certificates for various other web sites using a variety of Certificate Authorities, I can say that Comodo/PositiveSSL is about the same as most of the others regarding how difficult it is to get a certificate issued.

Others who have complained about turnaround time for the Extended Validation certificates probably shouldn't be blaming Comodo for their own lack of planning. I would also ignore complaints from those who didn't know what to do with the certificate once they got it, since that would be similar to someone complaining of hunger after being served food with chopsticks. If you don't know what you're doing with an SSL cert, either teach yourself, ask for help, or just shut up.

If you need a quick, inexpensive solution to have a signed cert to install on your web site, Comodo seems to be as good a choice as any. Better, considering the price.
Showing comments 1 to 10 of 53 | Next | Last

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