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Comodo SSL Certificate Reviews

Comodo is a privately held group of companies that offers SSL certificate and computer security products. It was founded in 1998 and is headquartered in Jersey City, New Jersey, USA.

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The Comodo SSL certificate reviews listed below will help you determine whether Comodo is a good company to buy SSL certificates from. The reviews have been verified to be from real Comodo customers.

If you want to compare Comodo SSL certificates with certificates from other SSL providers, use our SSL Wizard. If you have ever bought a certificate from Comodo, please post a Comodo SSL review to let others know what to expect.

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Comodo's Average Rating
2.16 (31 Total Reviews)

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Showing comments 1 to 10 of 31 | Next | Last
madcustomer
Review
SCAM!!!!
Tue August 24, 2010
Overall Rating:
Product Purchased: Instant SSL
Support: They are inadequate. Very unresponsive.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After several days

We ordered a ssl cert from comodo and less that a year ago and they removed our cert that we purchased for a year after only 8 months. They rebilled my card , so i figured ok we will try to get the cert back up and see if they will tack on a few months. I have been jumping through hoops showing them my drivers license, business certificates, etc.. and after days we have still not been verified even after we were already and existing customer. I went with another company and i am reversing charges! you should do the same. Do not do business with these guys. The will rip you off..
Jim Turner
Review
Awful. You get what you pay for.
Tue August 17, 2010
Overall Rating:
Product Purchased: Instant SSL
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

Took "advantage" of one of the many confusing special offers for SSL. It's taken days to get a response, and they really don't care. Forget it, a waste of time and money.
David Pastern
Review
Comodo are horrible
Mon August 16, 2010
Overall Rating:
Product Purchased: Instant SSL
Support: They are inadequate. Very unresponsive.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: After several days
Website: not stated for privacy reasons
Organization: not stated for privacy reasons

Ordered SSL certificate on the Friday (mid morning) on behalf of one of our customers. Validated it within 5 minutes of ordering the certificate. It was still showing as "awaiting validation" by c.o.b on that same day. It took them 3 days and numerous Emails to support before we got it and even then, the EMails we were receiving were mentioned DCV validation (whatever that is, I've never heard of it after 3 years in the game). The guys are idiotic morons.
Alan
Review
Re: Comodo SSL Certificate Reviews
Mon May 24, 2010
Overall Rating:
Product Purchased: Instant SSL
Support: I'm not sure. I've never needed support.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Immediately

Ordered the free 90 day trial and it went through immediately. Was using a free SSL before but it's browser compatibility was poor. COMODO works on every browser I've tried apart from Blackberry.

Even works on iPhone, Android etc...
JD
Review
Did not know their own specials
Mon May 17, 2010
Overall Rating:
Product Purchased: EV SSL
Support: They are inadequate. Very unresponsive.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After several days

Received an e-mail from them or a Phishing e-mail. So i called to confirm it is them. The sales rep said he needed to check with his supervisor. Came back yes they are offering a new customer special. Asked a second question and he needed to ask his supervisor again. Then i got hung up on. Oops maybe the customer service should know what is going on with a sale before they answer the phone. Just a thoought.
Stan
Review
comodo = terrible customer service
Wed March 24, 2010
Overall Rating:
Product Purchased: Code Signing Certificate
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

It's been almost 2 weeks and they still won't issue my cert. The emails from their staff have numerous grammatical mistakes making them difficult to understand. The refuse to answer the questions I've asked them and they only send out one email every 24 hours. I provided my articles of incorporation and other documents with in an hour of paying for my cert. and I am still jumping through their hoops. I won't be surprised a bit if they demand a pint of my blood.
Kenneth Lapham
Review
Run from this place
Sat March 20, 2010
Overall Rating:
Product Purchased: Several different products
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

I think they have one person working here and they may be running this business in the basement of their parents house.
Very unresponsive even after just chatting online with them. It's like they get up and walk away. Then you sit there wondering if it may have been dinner time and they had to go upstairs to eat. Useless as far as I'm concerned.
Gary
Review
Inflexible and Uninformative.
Fri February 19, 2010
Overall Rating:
Product Purchased: Code Signing Certificate
Support: They are inadequate. Very unresponsive.
Interface: A little confusing but easy enough after I figured it out.
Issuance Speed: After several days

Comodo refused issuance of an Authenticode code-signing certificate. The only reason quoted was a non-E911 -compliant company phone number (Google Voice, SkypeIn, jConnect, etc.) for order verification "callbacks". No other means of order validation were offered by Comodo. Comodo vetting/support e-mail messages were brief, uninformative one-liners, featured frequent misspellings and lack of punctuation, were not even signed with a human first name, nor included any contact information. Not recommended. Switched to GlobalSign.
pjs308
Review
Great prices & service
Fri January 29, 2010
Overall Rating:
Product Purchased: Code Signing Certificate
Support: They are excellent! Very helpful and responsive and fix problems easily.
Interface: Very easy. I just do everything myself from their easy to use web site.
Issuance Speed: Less than an hour

After seeing some of the reviews on this site for Comodo I was very reluctant to use them for my code signing certificate. Their prices were very attractive so I decided to give them a chance. I submitted the web form, faxed my confirmation documents and called them a couple of hours later to expedite the procedure. The confirming technician was great! Within fifteen minutes of my call I had my certificate. Could not be easier. My only small complaint is their website is picky about what browser you use. Only us IE to place the order.
Rick D
Review
Worst service and most clueless company ever.
Wed December 23, 2009
Overall Rating:
Product Purchased: Code Signing Certificate
Support: They are inadequate. Very unresponsive.
Interface: It is difficult to use and doesn't meet my needs.
Issuance Speed: After several days

I am an independent, non-incorporated developer attempting to get a code signing certificate and was too easily swayed by the cheap yearly subscription fee.

The dunderheads at Comodo apparently don't understand the difference between a corporation and non-incorporated company, and continuously require more and more documentation to approve a certificate, including a phone bill addressed to my company name. (Umm, hello: I work out of my house. WHY would my phone bill be in my business name?!)

One of their document requests/suggestions for non-incorporated individuals was a copy of your driver license and/or birth certificate. Excuse me, but with all the identity theft problems in the world today, WHY are these considered safe to send over the internet to some yahoo in India?

I requested a refund and to cancel my order: I was told to write an email to refunds@comodo.com. I did so, but received a response asking me to: send an email request to refunds@comodo.com! Total and complete incompetance!

I will be making a complaint to the Better Business Bureau, and calling my credit card company and force-reversing the charge if they don't refund the charge on my card by tomorrow!
Showing comments 1 to 10 of 31 | Next | Last

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